Includes 24 x 7 monitoring and reporting on the server to make sure business continuity is not jeopardized and all alerts are dealt with in the shortest possible timeframe. Continuous after hour server maintenance including updating and rebooting at night to avoid interrupting business. Maintenance on all software to make sure it is up to the latest version and all patches installed. Repair of all Microsoft issues, Active Directory issues, Printer Spool errors, backup monitoring and reporting, Antivirus monitoring and reporting, DHCP, DNS (both Internal and External), Exchange email, Blackberry server, SharePoint and all others not included in this list but that contribute to the business needs.